FAQ Related to Job Seekers
Updated 12 October 2021
Frequently Asked Questions for WORC Employment Services Unit
Q. What is a job seeker?
A. A job seeker is an individual who is seeking employment and may be employed, part-time employed or unemployed.
Q. What is the meaning of job seeking?
A. Job seeking, or job searching is when a person is looking for employment, due to unemployment, underemployment, or a desire to enhance or change their current job.
Q. Are there different types of Job Seekers?
A. Yes. JobsCayman has three different types of job seeker registration categories as follows:
- Job Seeker-Non Caymanians with current rights to work seeking employment who can register to have access to available jobs and refer themselves. No other benefits apply, no contact will be received from WORC. You may review and apply for job opportunities.
- Job Seeker Plus-Caymanians seeking employment who wish to have access to available jobs and training opportunities, and requests assistance from WORC to assist. No contact will be received from WORC, however you may register for training when applicable and available and review and apply for job opportunities. You are required to follow up on the outcomes of job applications.
- Job Seeker Extended-Caymanians seeking employment who wish to have access to available jobs and training opportunities, however is requesting WORC to provide job search support. You will be contacted to commence delivery of relevant services.
Q. How do I know if I have registered for job search assistance?
A. When registering and completing your job seeker profile, selecting Yes to “Do you want access to full services” will place you in the category for assistance which will afford you access to an Employment Services Officer, training and development opportunities, job referrals and other support. If you wish to remain an independent job seeker, you select and do not select that option.
Q. Which WORC department supports job seekers requiring job search assistance?
A. WORC’s Employment Services Unit supports the Job Seeker Extended category.
Q. What happens after I register for assistance as a Job Seeker Extended?
A. Following approval of your Job Seeker Extended profile, where you have selected that you wish to have access to full services, the Employment Services Unit will contact you to carry you through the client onboarding process. This will involve an agency orientation, assignment of an Employment Services Officer who will conduct assessments. This will be followed by resume review, career action planning and the jobs referral process. You will have regular communication with your employment services officer who will partner with you to support your job search goals.
Q. What are my obligations as a Job Seeker Extended
A. In order to effectively deliver job seeker support, Job Seeker Extended clients are required at minimum to:
- Attend meetings with assigned Employment Services Officer (ESO) as agreed.
- Notify the ESO when unable to attend to ensure all clients have the benefit of timely appointments that can reallocated.
- Participate in the agreed career action planning process which can include recommended training and development and other identified external support services.
- Keep in regular contact with the ESO
- Respond to contact by ESO in relation to job recommendation
- Immediately advise ESO should employment be obtained independent of WORC
Q. What other support is offered to Job Seeker Extended clients?
A. WORC Employment Services Unit maintains relations with government agencies that supply support services and upon an assessed and mutually agreed need, will provide referral to the relevant key external support agency, facilitated by the Support Services Coordinator.
Q. I registered as a job seeker extended and have not heard anything, what can I do?
Q. I do not have telephone credit to call my Employment Services Officer, what can I do?
A. You may contact WORC toll free (no charge) at 1-800-534-9672 and request to be transferred.
Q. Who may require confirmation of my job seeker registration?
A. Other governmental agencies may require you to be a registered job seeker where you may be requesting services, especially forms of financial support.
Q. How do I get confirmation of my job seeker registration?