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Time Given Back on Temporary Work Permits Affected by COVID-19 Shutdown

Date: Friday, 31 July 2020


Workforce Opportunities and Residency Cayman (WORC), under a directive by Cabinet, is recompensing time on Temporary Work Permits granted to employers.

Due to the ‘shelter in place’ suppression measures, all non-essential businesses were closed. The concern was raised by the construction industry to the Government, insofar as to the negative financial impact this measure had on their operations at a time when financial resources had already been severely affected.

 In recognition of the hardship that many companies faced, it was decided that time should be credited to temporary work permits that were in effect at the start of the shutdown as they would have lost approximately 10 weeks out of the validity period of those permits.


It was therefore decided by Cabinet, that:

  1. Temporary work permits valid on 22nd March 2020 and expired before the 22nd July 2020, a new temporary work permit will be approved until the 31st August.

  2. Where a temporary work permit was valid on the 22nd March 2020 and remained valid through 22nd July 2020, an application shall be approved for a period of ten (10) weeks from the date of expiry of that temporary work permit.

Each of the aforementioned applications will not require the payment of any fees in respect to the submission of the application/request. The request can be made by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and the subject line should state “TWP Directive Application". Visit to view the other information required to be included in the request.

When the temporary work permit issued/extended under the above provisions has reached its expiration, the employer will be required to apply for a full work permit, and in every case, comply with the requirement to advertise the position on JobsCayman for a period of no less than fourteen (14) consecutive days.

Contact WORC at 945-9672 or email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or visit



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Deadline for Work Permit Applications Extended


Employers whose work permits expired since the shelter in place orders came into force (27 March) are required to apply for a renewal by 30 June 2020 to be in compliance with the law.

The original deadline for employers of 31 May 2020 has been extended following consultation with private sector stakeholders including the Chamber of Commerce.

Employers must first advertise the position on JobsCayman for at least 14 days before any work permit renewal applications can be made. Where Caymanians have applied for the position and are not successful candidates, employers are required to supply names of all applicants, qualifications, working experience and background, inclusive of detailed reasoning for not employing the Caymanian. Guidance on how to use this site has been provided to businesses via How To guides available on and a registered webinar recently hosted by the Chamber of Commerce.  

No action will be taken against an employer or worker who has continued working with an expired work permit provided that the employer applied for a work permit renewal (or grant in the case of temporary work permits) before the deadline of 30 June.

The Workforce Opportunities and Residency Cayman (WORC) offices have been closed to the public since 27 March as part of the government’s COVID-19 suppression strategy. As such, employers have only recently been able to apply for work permit renewals under newly established arrangements.

Employers wanting to apply for work permit renewals or grants should visit for application forms and guidance on how to submit including how to pay.

WORC continues to offer services and for questions or assistance persons can contact Customer Care by texting 925-7199, calling the call centre at 945-9672 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..




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Employers Urged to Notify WORC of Cancelled Permits


Friday, 22nd May 2020


Workforce Opportunities and Residency Cayman (WORC) would like to remind employers of their legal obligation to notify the Department of the ending of employment of any of their employees.

Under section nine of the Immigration Regulations, failure to notify the Department of cessation of employment is an offence and offenders are liable on conviction, to a fine of five thousand dollars.

During this time while we deal with the challenges posed by COVID-19 to the Cayman Islands, we understand that things are not necessarily business as normal for many employers. However, we remain committed to serving you and keeping you informed, as we aim to promote continued compliance with local Immigration legislation.

We also want to take this opportunity to remind employers of their legal obligation to ensure all employee work permits are current and up to date. Employees on work permits are not allowed to engage in any duties for any other employer, or outside the approved occupation, without approval from WORC. Failing to comply with this can also result in prosecution.

A special thanks to the employers who have already taken the necessary steps to comply with this requirement. We strongly encourage other employers to follow suit, to avoid potential prosecution.

Work permit cancellations should be submitted to This email address is being protected from spambots. You need JavaScript enabled to view it. .

To report any immigration related complaints or concerns please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Visit for additional details on services offered.     



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Mervin Manderson Appointed as Acting Deputy Director of Compliance

12th May 2020


Mervin Manderson has been appointed as Acting Deputy Director of Compliance at WORC effective May 4th 2020. His career began with legacy Cayman Islands Immigration Department back in 2007 where he spent 3 years working in the border control, air and seaport department and then in 2010, moved over to Enforcement and remained there for 9 years.

In 2013 Mervin was promoted to Senior Immigration Officer of Enforcements and was responsible for overseeing criminal investigations, supervision of deportations, asylum processes and the repatriation of Cuban migrants and managing a team of 8 junior officers and 2 support staff. He also acted as Assistant Chief Immigration Officer from 2018 -2019, responsible for the management of 4 Senior Immigration Officers (Compliance), in that unit.

With the formation of WORC, Mr Manderson is the Compliance Manager with the main responsibilities in handling investigation into breaches of the immigration law and any other Immigration Board or administrator concerns. He manages the operations of 8 Compliance Officers and 2 internally seconded staff members.

Mervin has been recognized for his thoroughness in the execution of his duties and was awarded the Chief Officer and Deputy Governors award in 2017.

Mr Manderson said this about his appointment “I would like to thank Acting Director Jeremy Scott for the opportunity to act in the Deputy role and thank you to the Ministry of Employment and Border Control for your support. As a nation we are facing very challenging times with the current COVID-19 pandemic situation and I will endeavor to do my absolute best to provide any and all support needed to the Acting Director, the Ministry and my amazing team. My goal whilst in this role is to ensure that the WORC Department and the people of this country are in as best a position as possible, at the end of this pandemic. I am  privileged and proud to serve this country and my people.”

Acting Director Jeremy Scott says “I know that Mr Manderson will do a great job acting as Deputy and with his experience and vast knowledge of the immigration system and processes, I am confident he will be able to guide and lead his team with professionalism, dignity and respect.” 

Mr Manderson was also redeployed and sworn in to assist the RCIPS in securing and enforcing the curfew times due to Shelter in Place Regulations implemented by the Government to reduce the risk of spread and exposure to COVID-19.



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WORC Announces New Acting Director


4th May 2020


Deputy Director, Jeremy Scott is the new acting Director at Workforce Opportunities & Residency Cayman (WORC) effective May 1st, 2020.

From 2018, WORC has been under the leadership of Interim Director, Sharon Roulstone. Ms Roulstone was instrumental in leading the transition from the former Cayman Islands Immigration Department and the National Workforce Development Agency, to the new holistic approach to immigration services and national employment, WORC. While on secondment from the Office of the Ombudsman, she applied her vast knowledge of immigration laws to implement and achieve the new objectives of WORC.

“I thank Ms Roulstone for the passionate service, and dedication she demonstrated as Interim Director, she has left WORC on a firm foundation” remarked Wesley Howell, Chief Officer in the Ministry of Employment and Border Control.  “I join with staff members in WORC and colleagues from across the government in thanking her for her service and wish her every success as she advances to her next challenge.”

Newly appointed Acting Director, Mr Scott, brings a wealth of experience with him.  He has over 23 years of service with Cayman Islands Government.  Mr Scott worked with the legacy Cayman Islands Immigration Department for more than 20 years before taking up the post as Deputy Director responsible for Compliance for WORC in 2018. His experience in understanding the work permits process, Caymanian Status and Permanent Residency applications, business staffing plans and management is exceptionally valuable to the current post. His leadership in Compliance and involvement with Customer Care has allowed him to become well rounded in all areas, making him an ideal choice to lead the department during this time.

Mr Scott says “I am most grateful and appreciative for the opportunity to fill the role of Acting Director and wish to express my gratitude to the Chief Officer and senior team within the Ministry of Employment and Border Control. Being conscious of the duties this role is charged with and, more so, the significant role the department plays in impacting lives of every person in our community, I am driven and inspired to lead this team to fulfill our purpose on a national level.  Honouring the foundation that has been set and current strategic trajectory placed, our vision remains focused on enabling employment for Caymanians whilst equally ensuring economic prosperity for our Islands. I look forward to the immediate challenges ahead during these novel times, but also to the Department’s successes as we journey forward.”  


“Mr Scott’s vast experience with immigration, enforcement and leadership makes him the best person to lead WORC as the department responding to the needs of Caymanian workers, and businesses in the midst of the COVID-19 pandemic.” shared Mr Howell.

WORC’s offices are closed, however staff are working remotely, and the department continues to provide Caymanians with employment services and as well as receiving and processing applications during COVID-19. 

For more information on WORC’s services, visit or contact the call centre at 
945-9672, text customer care at 925-7199 or email This email address is being protected from spambots. You need JavaScript enabled to view it.



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WORC Employment Services Seeing Positive Results

Thursday 30th April 2020


Jobs are being found for Caymanians who have registered with Workforce Opportunities & Residency Cayman, as WORC’s employment services unit continues to match jobseekers with employers in both the public and private sectors – even during the Cayman Islands’ COVID-19 response.

For example, one woman had her own business and had recently started work in another sector as well. But due to COVID-19, both of these became unsustainable. WORC assisted her by informing her of a job opportunity which she took, and she’s now able to provide for her family during these difficult times.

She said, “I am beyond grateful to receive work especially during this COVID-19 crisis, and to know that we have a team helping people like me is reassuring.”

Another person that WORC helped to find employment was a hospitality industry employee. He and his wife live with his elderly mother, and both of them lost their incomes in relation to COVID-19. With income from his new job the man can continue to share, with his siblings, caregiving responsibilities for his mother.

WORC also assisted in placing an ex-offender, who participated in WORC’s Second Chances programme for those having served time in HMP Northward. He said, “I am very happy and thankful for the job opportunity.”

Employers, too, can register job openings with WORC using the JobsCayman online portal.


“WORC helped me to adapt to the new way of business in the current environment, especially with the influx of businesses needing my services,” said Melesia Adderly. I appreciate the help I received.”


Tania Ebanks, who manages the employment services unit, said WORC officers stand ready and willing to help everyone who registers for their support.

“We understand the importance, now more than ever during these times, to assist Caymanians by matching them to positions with companies that have registered with WORC,” she said.

Caymanians who need employment can still register with WORC. And, since WORC has changed their registration processes in order to continue providing services during the COVID-19 response, there are now three ways to do so, Ms Ebanks said.

  1. To use JobsCayman persons will need a desktop computer, laptop or tablet. Mobile phone registrations are not available at this time. Visit for registration instructions.

  2. To begin the registration process by phone, call 244-4020, 244-4021, 244-4026 or 244-8087 between 10am and 4pm on weekdays.

  3. To begin the registration process by email, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Ms Ebanks emphasised that business owners who want to register new positions and /or would like to hire staff can use the same numbers and email address as previously stated or visit





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Applications Being Processed by WORC during COVID-19

Monday, 27th April 2020

As a part of our continual adaption of our business processes due to COVID-19, Workforce Opportunities & Residency Cayman (WORC) has updated a number of our services. Applications will now be received and processed electronically. 

Additionally, the following documents are being waived until further notice:

  • Medical Questionnaire, X-Rays & Lab reports
  • Police Clearance Certificates 

  • Newspaper Advertisements (Note: Job vacancies must be published via the JobsCayman portal and good faith efforts to employ a Caymanian on a priority basis must still be demonstrated)

  • Photographs

  • Cover Letter

  • Accommodation Form

The revised COVID-19 immigration application forms can be found on the WORC website or can be requested by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications for work permit renewals, temporary work permits, work permit cancellations, permanent residence 8+ year where a person final permit is expiring with a window of 30 days upon submission, and work permit variation to add or remove dependents will be accepted and processed. 

Employers with vacancies are required to post the position on the JobsCayman portal for no less than 14 days. To register with JobsCayman visit or call 945-9672.

Work permit anniversary payments and Permanent Resident (PR) anniversary payments will also be accepted and can be paid using Electronic Funds Transfer and the instructions can be found on the WORC website.

Businesses or individuals who are applying for work permits will need to demonstrate the need and the ability to engage the employment of the worker given the current shelter in place provisions. Please note that priority will be given to essential workers needed.

Temporary work permits will only be granted for 3 months, with the possibility of an extension for another 60 to 90 days but no annual permits will be processed at this time.

All application submissions must include confirmation of payment via Electronic Funds Transfer (EFT). No application will be processed unless payment via EFT has been received. At the time of submitting your application, the filing fee, application category fee and all other supporting fees must be paid.

Refunds are now able to be processed by direct deposit and persons can complete the Direct Deposit Request Form found on the website.

Businesses or individuals needing to cancel a permit should email This email address is being protected from spambots. You need JavaScript enabled to view it. and complete the cancellation form.

For those requesting an extension on their temporary work permit, we ask that you submit your request to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that again, preference will be given to essential workers.

For assistance contact This email address is being protected from spambots. You need JavaScript enabled to view it., call the call centre at 945-9672, WhatsApp 925-7199 
or visit[...]

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WORC Cracks Down on Illegal Employment Activity

On the 10th February Compliance officers from the Workforce Opportunities & Residency Cayman (WORC) and officers from Customs & Border Control (CBC) carried out a joint operation at a large scale construction site in George Town.

The operation was initiated based on information received by the WORC department that there were illegal employment activities taking place on the site. After the inspection and examination of several persons on site, officers discovered Immigration laws had been breached which resulted in the arrest of multiple persons for various offenses. The WORC department continues to investigate and inquire into the matter.

Jeremy Scott, Deputy Director of Compliance said, “In line with the one of the department’s strategic initiatives focused on detection and mitigation of risks, efforts such as this, will be consistent by the Department. Effective collaboration with other Government Departments such as Customs and Border Control and other key stakeholders is fundamental to the department’s success. The WORC department looks forward to the public’s cooperation and support in moving forward.”

Employers are strongly encouraged to ensure that they are employing persons within the limitations of their permits, and in accordance with the Immigration Law. If employers or anyone is uncertain as to their compliance with the law, they should reach out to the WORC department.

Failing to adhere to the Cayman Islands Immigration Laws could lead to a substantial monetary fine, being arrested or prosecution in court.

If you have information about illegal employment activities or breaches of the Immigration Law, submit information with details to email address This email address is being protected from spambots. You need JavaScript enabled to view it.  or send written complaints addressed to Compliance Manager – Internal & External Complaints, P.O. Box 1098, Grand Cayman KY1-1102.[...]

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Second Chances Programme

Caymanians with a prior conviction and who have served their sentence, are invited to register with WORC in order to be considered for employment opportunities with the Cayman Islands Government, through the Second Chances Programme – 2019 Cohort.


Ideal candidates will be persons who:

  • have demonstrated efforts towards their own rehabilitation by actively engaging in rehabilitation programmes and making productive use of their time while incarcerated;
  • are able to provide character references from persons within the rehabilitation programmes or persons they have worked with in the community who can attest to their reliability and work ethic;
  • are identified as being at low-risk of re-offending; and
  • have skillsets that align with the workforce needs of the civil service, with the goal of allowing them to demonstrate those abilities and eventually lead to long-term employment prospects within either government or the private sector.

Once candidates are registered and vetted by the WORC for suitability, the PoCS will seek to place 5 candidates as part of the 2019 cohort. The types of opportunities available will depend largely on the individual’s experience and qualifications.  The goal is to allow persons to work in areas aligned to their skillset. Candidates will be interviewed by the relevant department to be considered for specific roles.[...]

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The Cayman Islands is currently under Level 2 Minimum Suppression. WORC is now accepting and processing all applications.

Updated as of 31 July  2020

'How To' Guide to make Stand Alone Payments by Debit or Credit Card on JobsCayman

Electronic Funds Transfer (EFT) Guide (click here)


- If you want to submit Work Permit applications, view the instructions below:
How to submit electronic Work Permits applications
(click here)


- If you want to submit Permanent Residency applications view the instructions below:
How to submit electronic Permanent Residency applications
(click here)

 - Application for Direct Deposit of Vendor Payments and Refunds Form


Employers and Job Seekers who are already registered with JobsCayman or want to register and have a laptop or table device or mobile phone can use the
'How To' guides below to self help.

How To Register as a Job Seeker

How To Register a Person

How To Register an Employer

How To Add an Associated Company

How To Review Applicants

How To Cancel a Case

How To Submit a Job Post

How To Add an Agent

How to Make a Stand Alone Payment using Debit/Credit Card


For hands on assistance using the JobsCayman portal call 945-9672, WhatsApp 925-7199 or email between 9am – 4pm Monday thru Friday.

Passport Endorsements Stamps
Effective 20 March, until further notice, WORC will no longer provide passport endorsement stamps. 

If your Work Permit has been approved and you have received a Work Permit License (approval letter) will act as the authority you need for any travel purposes.

Customers in Grand Cayman and Cayman Brac wishing to lodge a complaint should do so by email only, by contacting  This email address will be checked daily and resulting actions handled by a WORC Compliance Manager.  

Do your part to save lives. We ask that all persons continue to comply with the Level 2 safety regulations as stated by the Cayman Islands Government.

To stay updated on Regulations and COVID-19 Information visit

#staysafeCayman #wearafacecoveringinpublic #6feetsaveslives