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WORKFORCE OPPORTUNITIES & RESIDENCY CAYMAN - WORKFORCE OPPORTUNITIES & RESIDENCY CAYMAN

WORC Will Not Accept Incomplete Applications

MEDIA RELEASE

FOR IMMEDIATE RELEASE

Grand Cayman, 18 May 2022 – Workforce Opportunities & Residency Cayman (WORC) advises the public that, effective immediately, incomplete applications will not be accepted. Customers are reminded that the applicant is responsible for providing the required information for the application to be processed in a timely manner.

Applications are considered incomplete if:

  • Sections of the application form are not completed;
  • Personal details such as name, address, telephone number, email address, etc. are missing
  • Signatures are not affixed;
  • All required documents (on the checklist) have not been submitted with each application;
  • Missing a Trade & Business License (if applicable);
  • English Language Tests results, Police Records, Vaccinations cards, Health Insurance or Pension Plan details are missing.

WORC endeavors to improve customer service by reducing the time spent processing incomplete applications. This will allow for better efficiency in the turnaround time for customers who submit complete applications. Customers are encouraged to visit www.worc.ky to review application checklists before submitting applications at the WORC Apollo House office or via the online Stand Alone Payment portal. For more information email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 945-9672.

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WORC Levies CI$1 Million Plus in Fines Over Past 3 Years

 

FOR IMMEDIATE RELEASE

Grand Cayman, 6 April 2022 – Between 2019 and 2021, Workforce Opportunities & Residency Cayman (WORC) has levied administrative fines amounting to CI$1,045,154 on companies and individuals in breach of the Immigration (Transition) Act, (2022 Revision).

The fined offences include:

  • Failing to disclose a Caymanian applicant;
  • Employing a person without a work permit;
  • Making a false representation;
  • Overstaying;
  • Causing a person to overstay;
  • Being employed or working outside of the terms of a work permit;
  • Failing to answer truthfully;
  • Unlawful payment of a work permit; and
  • Possession of a forged document.

Deputy Premier and Minister for Labour Hon. Chris Saunders said, “Companies and individuals need to ensure that they remain compliant with our Immigration Laws to avoid being fined and/or prosecuted. This Government is sending a clear message that if people want to continue doing business in the Cayman Islands, they must play by the rules. These rules are not arbitrary. They are not voluntary. They are the law of the land. These laws are designed to ensure that Caymanians are given fair opportunity in their own country, which is no different than any other country around the world requiring their nationals to be given priority.”

During the three-year period, WORC collected CI$740,256.60 of the total fines levied. Fees in the amount of CI$200,472.50 were transferred to the Courts Office for further disposition. A further CI$104,425 was deemed to be non-collectable due to the company or individual’s inability to pay.

In these instances, other avenues of redress are followed including the revocation of the affected work permits.

The chart below provides a breakdown of fines issued and collected during 2019, 2020 and 2021:

 

Total Breaches

Companies 

Individuals

Total Fines Issued

Total Fines Collected

Not Collected/

Court

Not Collected Stayed/Reassessed

2019

137

53

84

$339,012.50

$317,383.00

$7,662.50

$13,967.00

2020

118

32

86

$312,572.50

$139,674.50

$109,080.00

$63,818.00

2021

150

45

105

$393,569.00

$283,199.00

$83,730.00

$26,640.00

Total

405

 

 

$1,045,154.00

$740,256.50

$200,472.50

$104,425.00

In each year, there were several repeat offenders. In 2019, two companies and four individuals had multiple offences filed against them. In 2020, one company and four individuals were fined for multiple offences. In 2021, three companies and eight individuals were in breach of the Islands’ Immigration Laws on multiple occasions.

Deputy Premier Saunders noted that public “whistleblower” assistance is vital when it comes to ensuring compliance. He said, “I would like to thank the many individuals who have used the compliance portal and reported suspected breaches. We serve the public and also require the help of the public in identifying and prosecuting offenders.” WORC Acting Interim Director Jeremy Scott outlined new measures in place to improve detection of breaches and enforcement of the relevant laws moving forward. He said, “I am also pleased to report that WORC is enhancing its Compliance Unit through a number of strategies, including a review of the administrative systems to verify if an offending company or individual has the financial means to pay a levied fine. Moving forward, if companies or individuals are unable to pay, outstanding matters will be referred to the Director of Prosecutions (DPP) for review and potential Court charges.” Mr. Scott also noted that WORC’s computer systems are being upgraded to ensure that timely notice of expired work permits will be provided to the Compliance Unit for follow-up and enforcement.  These measures are complemented by the set-up of a high-risk registry for repeat offenders that will be closely monitored by Compliance Unit staff. Deputy Premier Saunders said, “In addition to monitoring and sanctioning repeat offenders, on the flip side, we will be rewarding those employers who follow the letter and spirit of our Immigration Laws by hiring, training and advancing Caymanians through a new accreditation system based on their past and ongoing human resources practices. Although we are focusing strongly on compliance, enforcement and redress, we are also keen to give credit where it is due.”

 

 

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WORC Office Opening Delayed Today

WORC Office Opening Delayed Today

Grand Cayman, 28 March 2022 – Workforce Opportunities & Residency Cayman (WORC) will delay opening today, Monday, 28 March due to a recent office break–in. The RCIPS will be on the scene to investigate and customers are asked not to come to the office until an opening hour has been announced.

Customers are reminded that payments and applications can be uploaded online using the stand alone payment system on the JobsCayman portal.

Email This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance in using the payment portal or visit www.worc.ky for payment instructions.

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Over 800 Jobs Advertised on National Jobs Portal, Caymanians Urged to Apply

For Immediate Release

Grand Cayman, 25 February 2021 – Caymanians are being urged to apply for over 800 jobs being advertised on the Jobs Cayman portal administered by Workforce Opportunities Cayman (WORC).

The Ministry of Border Control & Labour and WORC have teamed up on a month-long campaign to advertise all available jobs in the local weekly newspapers and drive jobseekers to the online portal to register and apply.

The printed newspaper inserts are being augmented with online ads, radio public service announcements and radio talk show interviews to raise awareness.

The inaugural job listing insert was printed on Friday, 18 February with the next issues being published in newspapers on Friday, 25 February, Friday, 4 March and Friday, 11 March.

An overrun of the first edition of job listing inserts was distributed through the constituency offices of all PACT Members of Parliament. 

While the print campaign is ongoing, efforts are also underway at WORC to make available jobs visible to individuals not registered on the Jobs Cayman portal. However, registration remains mandatory in order to apply for any of the advertised positions.

Acting Director of WORC Laura Watler said, “We continue to encourage all Caymanian job seekers to register with us to ensure that they have the first opportunity at the available jobs being posted. We understand the limitations with accessibility to the job listings and we are working on solutions to remove these. In addition to advertising all local job listings in the printed weekly newspapers, we are working to make job listings on the Jobs Cayman portal visible without registration and looking to make the application process through registration more streamlined.”

Deputy Premier and Minister for Border Control & Labour Hon. Chris Saunders said, “Part of the promise of the PACT Government is to offer all Caymanians equal opportunity to succeed. As I have often said, while we cannot guarantee equal outcome, we can guarantee equal opportunity.  Toward this end, the Ministry of Border Control & Labour, in tandem with and via Workforce Opportunities and Residency Cayman (WORC), is working to make the process of applying for available jobs easier for all Caymanian jobseekers.”

Deputy Premier Saunders explained that the printed job listings would be published while changes are being made to the Jobs Cayman portal.

He said, “While our dedicated teams continue to fine tune the Jobs Cayman portal, we have decided to publish all available jobs so interested Caymanian job seekers can readily and easily see what jobs are currently vacant. I am asking all Caymanian jobseekers to peruse the directory listing and be sure to apply for those jobs that fit their skills and interests. Once you’ve found the jobs you want to apply for, just go online to WORC.ky to register with Jobs Cayman and apply.”[...]

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Active WORC Boards Taking Holiday Break

FOR IMMEDIATE RELEASE

Grand Cayman, 21 December 2021 – All of the statutory boards under the remit of Workforce Opportunities & Residency Cayman (WORC) will be taking a break for the holiday season, having been holding regular meetings since first convening in mid-November as per the Immigration (Transition) Act (2021 Revision).

WORC Deputy Director Sian Pairaudeau said, “Although there was an initial delay in meetings following the appointment of new board members, all boards have been active with applications being reviewed and processed in parallel with department administrators.”

Between October and November, the newly-appointed members of the Work Permit, Cayman Status & Permanent Resident, Business Staffing Plan, and Work Permit Cayman Brac & Little Cayman Boards received training on data protection sensitisation and cyber awareness, as well as going through a familiarisation process with board secretaries, relevant processes and policies.

The Cayman Status & Permanent Resident Board also received training on the permanent resident (PR) point system. 

Mrs. Pairaudeau said, “We understand the impact on our customers while the boards were in transition, which included delays in the review and adjudication on some applications. However, the training process was necessary to ensure continuity and timely processing of applications moving forward.”

Additional training will run parallel to board meetings, which will resume in early January 2022 following the holiday break. Applications that can be dealt with administratively will continue to be adjudicated on as normal.

The regular weekly schedule of board meetings will resume in January with the Work Permit Board meeting every Monday, the Business Staffing Plan Board meeting on Wednesdays and some Fridays, and the Cayman Status & Permanent Resident Board meeting every Thursday.  The Work Permit Cayman Brac & Little Cayman Board meets every other Tuesday in Cayman Brac.

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WORC Office Holiday Hours

MEDIA RELEASE

Grand Cayman, 14 December 2021 – Workforce Opportunities & Residency Cayman (WORC) advises the public of their operational hours for the Christmas season.  WORC will close at 12:30pm on Friday, 17 December to facilitate a staff luncheon.

On Christmas Eve, 24 December WORC will close at 12:30pm and will remain closed through 27 and 28 December and reopen with normal hours 29 December. WORC will close at 12:30pm on 31 December for New Year’s Eve and will remain closed until Tuesday, January 2022 when normal hours will resume at 8:30am.

Contact us via www.worc.ky or by email This email address is being protected from spambots. You need JavaScript enabled to view it.
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Ministry of Border Control & Labour Announce Commencement of WORC and CBC Acts

For Immediate Release

Grand Cayman, 14 October 2021 – The Ministry of Border Control & Labour announces the passing of the Immigration (Transition) (Amendment) Act, 2021 and the Customs and Border Control (Amendment) Act, 2021 in Parliament on 5 October. The Acts have now been assented to and will come into force today, 14th October 2021.

Deputy Premier and Minister for Border Control and Labour, Hon. Chris Saunders, says the legislation aims to offer as much protection as possible to the diverse Cayman Islands community, while COVID-19 global pandemic continues.

“The revised legislation endeavours to make the new requirements as reasonable and humane as possible. We have removed the mandate for persons with existing close, long term personal connections to the Islands. In addition we have built in grace periods where appropriate, and allowed medical exemptions where called for. We believe these changes have helped to improve what is otherwise a necessary piece of legislation,” Mr Saunders remarked.

 Therefore the Ministry wishes to advise the public that as of 15th October these Acts will now require eligible applicants and their eligible accompanying dependants to be fully vaccinated and provide proof of the covid-19 vaccinations to WORC and CBC respectively when applying for or renewing the below categories of residence or employment facilities: 

WORC – Immigration (Transition)(Amendment) Act, 2021

  • Persons applying for work permit grants (WP) or renewing work permits, this includes temporary work permits (TWP) new applications and renewals;
  • Amendments to a work permit to add dependents;
  • Certificate for Specialist Caregivers;
  • Permanent Residence; (applicants must have been legally and ordinarily resident in the Islands for at least eight years),
  • Residence certificates for persons of independent means,
  • Surviving or former spouses, civil partners and adult dependents of holders of residency certificates for persons of independent means or holders of certificates of permanent residence for persons of independent means, who are applying for such certificates in their own right.
  • Persons applying for certificates of direct investment,
  • Surviving/former spouse or civil partner of a certificate of direct investment holder applying for such a certificate in their own right
  • Holders of residency certificates (Substantial Business Presence)
  • Spouses, civil partners and dependents of people holding residency certificates for persons of independent means and certificates of Direct Investment
  • Persons exempted from the gainful occupation requirements of non-Caymanians

WORC officials note that the changes mean that temporary work permit applicants must submit an additional form along with the other required documents, although previously no medical form was required.

CBC – Customs and Border Control (Amendment) Act, 2021

  • Student visas,
  • Persons renewing student visas,
  • Persons arriving under the Global Citizen Concierge program and
  • Those receiving entry permits approved by Cabinet

Approved vaccines

The legislation also details which vaccine programmes that are accepted by the CIG. For these purposes the Chief Medical Officer has approved AstraZeneca, Janssen (Johnson and Johnson), Moderna or Pfizer-BioNTech.

40 day grace period

Those applying for work permits, who are off-island and for some reason unable to access a COVID-19 vaccination, can submit, along with their application, a declaration of their intent to complete an approved vaccine course within 40 days of arrival on-island. Failure to provide WORC or CBC a vaccination certificate confirming that the applicant has completed the full course will result in revocation of the approved application.

Individuals who are already on-island when submitting their application, may likewise declare their intent to complete an approved vaccine course, and provide a vaccination certificate to within 40 days of approval. Failure to provide WORC or CBC will result in revocation of any grant and having to leave the Islands.

Exemption

Anyone seeking exemption from the Acts on medical grounds must obtain a letter/certificate from a physician in the Cayman Islands, if applying locally, or from a physician from the country of origin, if applying overseas. This document must be sent to the Health Services Authority for review and approval by the Medical Officer of Health, after which it should be submitted along with the application.

Additionally, WORC and CBC officials stress that if a vaccination certificate, declaration, or medical exemption is not included at the time of the application submission, this may cause a deferral or delay in processing. The declaration form can be found on both CBC and WORC websites.
To facilitate COVID-19 social distancing protocols, WORC and CBC encourages customers with queries to email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-345-945-9672 or toll free 1 (800) 534 9672 or Customs & Border Control, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call the Customer Support Centre 1-345-649-4579.

Alternatively, persons can review FAQs by visiting www.worc.ky or exploregov.ky/coronavirus.

-End-

Special notes:

  1. Here are links to the new legislation online:

The Customs and Border Control (Amendment) Act, 2021

The Immigration (Transition) (Amendment) Act, 2021

  1. For clarity the following immigration categories are unaffected by the provisions of these Acts:
  • Persons applying for the Right to Work (RERC) as the spouse of a Caymanian
  • Surviving spouse of a Caymanian or a Permanent Resident (PR) holder
  • Persons applying for variations of existing Permanent Resident Applications ( such as change in occupation or adding dependants)
  • Non-Caymanian Civil Servants

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WORC JobsCayman portal to undergo scheduled system maintenance

Public Service Announcement: From Sept 17th thru to Sept 18th 2021

Grand Cayman, 17 September 2021 – The Workforce Opportunities & Residency Cayman (WORC) JobsCayman portal will be unavailable due to a scheduled essential system maintenance. The system will be down for maintenance for a 12 hour period from Friday, 17th September at 7:00pm until Saturday, 18th September 7:00am

WORC apologises for any inconvenience caused.

Visit www.worc.ky or contact Customer Care via email This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions.[...]

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WORC offering extended hours to assist in job registration

FOR IMMEDIATE RELEASE

Grand Cayman, 11 August 2021 – Workforce Opportunities & Residency Cayman is offering extended hours to assist Caymanian and permanent resident job seekers in registering on the JobsCayman portal. Registration is important as it allows a job seeker to see the hundreds of jobs available on the portal. Caymanians and permanent residents who worked in the tourism industry before the COVID-19 pandemic are being asked to register on the portal and complete the required documentation.

Jobs seekers are asked to bring with them a Government issued ID such as a Passport, Voter’s Card or Driver’s License. Also, additional documentation such as 1) Information Form; 2) Job Seeker Bio Form and 3) Release of Information Form will need to be submitted to complete the registration process. Links to these forms can be found in the box marked Tourism Job Seekers located on the home page of www.worc.ky

The registration extended hours start from this evening 11 August from 5:00pm until 8:00pm for last names A thru K and Thursday, 12 August from 5:00pm to 8:00pm for last names L thru Z at the WORC offices at Apollo House West located at 87 Mart Street in George Town.

Registration assistance is also available on Friday, 13 August at the Bodden Town Public Library from 10:00am to 1:00pm and again Saturday, 14 August at #9 Forum Lane at Camana Bay from 9:00am to 3:00pm. On Friday and Saturday, registration is open for last names A thru Z.

All required documents and dates of the extended hours can be found on www.worc.ky or for more information email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 945-9672 or toll free 1-(800) 534 9672.

 

 

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Deputy Premier Tours DLP, CBC and WORC

25 May 2021
FOR IMMEDIATE RELEASE

 

 

Deputy Premier and Minister of Border Control & Labour, Hon. Mr. Christopher Saunders having the ministerial responsibilities for the Department and Labour & Pensions (DLP), Customs and Border Control (CBC) and Workforce Opportunities & Residency Cayman (WORC), Travel Cayman and Utility Regulation & Competition (OfReg) commenced customary tours to three of the Departments (DLP; CBC and WORC) on Friday, 14 May 2021.

At Department of Labour and Pensions, the Deputy Premier was greeted by Director Bennard Ebanks, Deputy Director (Labour) Loval Linwood, Deputy Director (Pensions) Amy Wolliston and Assistant Director Leticia Goring. Having met the team, Minister Saunders spoke about his vision for ensuring the rights for Caymanian employees are protected and the need to improve and enhance the existing pension regime which are at the forefront of his Government’s agenda. 

Moving onto the Customs & Border Control Service, the Deputy Premier was greeted by Director, Charles Clifford and the senior management team where he was given an overview of the Department’s efforts in transitioning from a traditional risk averse and gatekeeper culture to that of an intelligence-led and risk management approach to border control. During the visit with the Department, Deputy Premier was able to view a dashboard which was reporting in real time information on the number of imports and revenue collected to date. Additionally, Deputy Premier visited a number of CBC sections including the K9 Unit, the Collections Section and Warehouse, Courier Section In Bond Section, Freight Security Initiative (FSI) Visas & Enforcements, Fraud Unit, the Narcotics team, the CBC Headquarters as well as the CBC team that works at Owen Roberts International Airport (ORIA).

Later in the afternoon, WORC’s Acting Interim Director Laura Watler greeted the Deputy Premier at Apollo House West where he afforded the opportunity to tour the various sections of WORC including Customer Care, Employment Services, the National Training & Development Unit, the Compliance team, Finance, HR and Operations teams and the Work Permit, Cayman Status & Permanent Resident team. The tour ended with the Deputy Premier enjoying a spread of traditional Cayman foods as WORC was celebrating a Culture Day and in attendance were Year 4 & 5 students of the Joanna Clarke Primary school who performed a medley of songs which were thoroughly enjoyed by all. Deputy Premier said “I look forward to working with my various departments to ensure Caymanians are trained and gainfully employed and our borders have the necessary tools and resources required to continue the important role of protecting these beautiful islands.”

In the coming week the Deputy Premier will tour the remaining departments including the WORC Records Team at Cayman Centre, Travel Cayman, and Customs & Border Control at the postal offices and the Port. Furthermore, a trip will soon be scheduled to visit OfReg and WORC and CBC offices in Cayman Brac.

 

  

 

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The JobsCayman payment portal has been upgraded to allow applications to be uploaded at the same time as the payment online.

Below link is to the 'How To' PDF Guide
How To Make a stand alone payment

Below link is to the video 'How To' instruction
Click to see the video on how to make a Stand alone payment




How To Register as a Job Seeker
                     
Travelling to the Cayman Islands?
      



JobsCayman Portal 'How To' Guides

How To Register as a Job Seeker

How To Register as a Person

How to Cancel a Case

How To Register as an Employer

How To Review Applicants

How To Submit a Job Post

How To Add an Associated Company

How To Add an Agent

How a Job seeker can view past jobs and application details

How To Discontinue SMS Message Notifications

How Employers can do a high level search and invitation for potential candidates

How Job seekers can enable or disable automatic email notifications for job matchings

  


  • NEW IMPORTANT NOTE: The email inboxes WORC-CSPRSubmissions@gov.ky and WORCPermitSubmissions@gov.ky have been disabled as of 14 February 2022.
    Emails submitted to these inboxes will not be received.

    *Applications can now be uploaded when making payment online using the JobsCayman StandAlone Payment Portal.

  •  - Application for Direct Deposit of Vendor Payments and Refunds Form

Work Permits

To cancel a Work Permit complete the cancellation form under the page called Applications or click here

Send the completed form via email to WPcancellations@gov.ky
In the email include the following information: 
File Number | Employee Full Name | Employee Date of Birth (DD/MM/YY) and Reason for Cancellation.

 

Refunds

If you are owed a refund by WORC it can collected on Tuesdays and Thursdays from 10am – 2pm at the WORC office at Apollo House West at 87 Mary Street George Town.

 

Complaints
WORC now has an online complaints process. Customers in Grand Cayman and Cayman Brac wishing to lodge a complaint may do so by visiting the Complaints page on this website.

To review the WORC Complaints Policy click here

 

Endorsement Stamps - Are these being issued?

Endorsement stamps are provided once you have a valid permit, without prejudice.  If you are travelling, and your work permit renewal was submitted prior to expiration, we will provide a passport endorsement stamp.

We are also providing re-entry stamps.

Visit the FAQs on the FAQ page at the top navigation bar to get answers to your pending questions or contact our Customer Care team by completing the “Get in Touch’ form below.


The Cayman Islands are currently in Phase 5 of the safe border reopening plan.

To stay updated COVID-19 information and to learn about the Vaccines in the Cayman Island visit exploregov.ky/coronavirus

 

Site Updated as of 11 April 2022